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Fact
Pets Best — Accident & IllnessRemove
BrandPets Best
TypeInsurance
ForCat, Dog
CoverageAccident and illness
What's coveredEligible diagnostics, surgery, hospitalization, emergency care, cancer treatment, rehabilitation, and specialist care can be covered.
ExclusionsPre-existing conditions, elective procedures, parasites, non-veterinary expenses, herbal/holistic therapies
Reimbursement70% / 80% / 90% of eligible veterinary expenses.
How reimbursement is worked outEligible expenses are multiplied by the selected reimbursement percentage, then the remaining annual deductible is subtracted.
Deductible$100 to $1,000 annual deductible.
How the deductible worksAnnual deductible; met once during the policy term.
Annual limit$5,000 to unlimited annual benefit.
Payout limitSelected annual benefit maximum, with an unlimited annual option available.
Waiting period: accidentsVaries by state and coverage type; the exact period appears in the quote and policy declarations.
Waiting period: illnessesVaries by state and coverage type; the exact period appears in the quote and policy declarations.
Waiting period waiverContinuous renewals do not restart waiting periods; where offered, a qualifying exam may shorten or waive an applicable period.
Pre-existing conditionsConditions beginning before the policy or during the waiting period are pre-existing; some healed conditions (e.g., broken legs, kennel cough) are not treated as pre-existing
Hereditary and congenital conditionsHereditary and congenital conditions can be covered when eligible and not pre-existing.
DentalEligible dental illnesses and injuries can be covered, subject to policy terms.
Exam feesVeterinary exam fees are covered by some accident-and-illness plan options; confirm the selected plan.
PrescriptionsPrescription medications are covered under most accident-and-illness plan options.
Preventive careOptional routine-care plans are available for eligible preventive services.
Enrollment ageNo upper age limits; coverage not reduced or cancelled based on age
Medical exam to enrollNo exam is required to enroll; a qualifying examination may be needed only when requesting an available waiting-period waiver.
Which vetsUse any licensed veterinarian in the United States, Canada, or Puerto Rico.
Paying the vetOptional Vet Direct Pay may reimburse a participating veterinarian when the required form is approved.
ClaimsSubmit an itemized invoice and proof of payment through the online account or app.
RenewalThe policy renews annually; continuous coverage does not newly exclude conditions that were already covered.
Where it's offeredPlan availability, benefits, and waiting periods are state-specific; confirm the current quote and policy declarations.
Checked against the sourceJuly 23, 2026

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